Terms & Conditions
DSK Venture GmbH – AROMA Restaurant
These Terms & Conditions govern the use of our website [www.aromagermany.com] and the purchase of products or services through this platform. By accessing our site or placing an order, you agree to the terms outlined below. If you have any questions, please contact us via our contact form.
1. Formation of a Contract
A contract between you (the customer) and us (DSK Venture GmbH) is formed only after your order has been confirmed and dispatched. By placing an order, you confirm that:
- You are of legal age and capable of entering into a binding agreement.
- All personal details provided are accurate and complete.
- You are not impersonating another person or entity.
2. Order Placement & Acceptance
Once your order is placed, you will receive an email confirmation detailing your selection and pricing. By placing an order, you accept these Terms & Conditions.
3. Cancellation Policy
Orders may be cancelled before dispatch or preparation begins. For dine-in reservations, cancellations must be made at least 24 hours in advance. Due to the perishable nature of food, cancellations after delivery or preparation are not permitted.
4. Delivery & Pickup
We offer takeaway and delivery services within designated areas. DSK Venture GmbH is not liable for delays or damages caused during transport or due to external factors beyond our control.
5. Returns & Refunds
As our products are intended for consumption, returns are generally not accepted. Refunds may be issued only in cases of incorrect or damaged orders, subject to review and approval.
6. Liability
While we strive to ensure accuracy across our website, DSK Venture GmbH makes no guarantees regarding completeness or suitability.
We are not liable for any technical issues, data loss, or damages resulting from website use. Customers are responsible for ensuring their devices are protected against viruses or other threats.
7. Privacy & Data Protection
We respect your privacy. Personal data collected through our website is handled in accordance with GDPR and our Privacy Policy.
8. Intellectual Property
All content, images, and branding on this website are the property of DSK Venture GmbH and may not be reproduced without written consent.
9. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining terms shall remain valid and enforceable.
10. Governing Law
These Terms & Conditions are governed by the laws of Germany. Any disputes shall be subject to the jurisdiction of the courts in Freiburg.